Terms & Conditions - Effective January 2026
These terms and conditions ("Terms") apply to the use of the Reflyne Cortex platform (in particular at app.reflyne.com) and related services provided by Reflyne UG (haftungsbeschränkt) ("Reflyne", "we").
Our offering is directed exclusively at business customers within the meaning of Section 14 BGB. Consumers within the meaning of Section 13 BGB do not become contractual partners.
Reflyne UG (haftungsbeschränkt)
Unter Linden 86
50859 Köln
Germany
Phone: +49 176 64844180
Email: info@reflyne.com
Managing Director: Calvin Muthreja
Register court: Cologne Local Court - HRB 126242
Reflyne provides Reflyne Cortex as company memory infrastructure for knowledge-intensive businesses. The scope of services includes, in particular, connecting systems, data, documents, and workflows into a controllable company memory and integrating with existing systems.
An account may be required to use the platform. The customer shall ensure that information provided during registration and use is complete and accurate.
Access credentials must be kept confidential and protected against access by third parties. The customer is responsible for actions taken through its account to the extent such actions are attributable to the customer.
A contract is formed as soon as the customer books a paid plan (e.g. via the platform) or accepts an offer from Reflyne. Reflyne may refuse to enter into a contract in justified cases.
Prices result from the booked plan or the agreed price list. All prices are exclusive of statutory VAT unless stated otherwise.
Payments are processed via Stripe (Stripe Payments Europe, Ltd., Dublin, Ireland). Stripe's payment terms also apply additionally.
In the event of late payment, Reflyne may suspend access to the platform after setting an appropriate grace period.
The customer undertakes to use the platform only within the framework of applicable law and these Terms. In particular, it is prohibited to:
• misuse the platform (e.g. overload or attack attempts)
• infringe third-party rights (e.g. copyright or trademark rights)
• process or distribute unlawful content
The customer is responsible for ensuring that content, data, and integrations it connects are lawful and that any required rights or consents exist.
System-supported suggestions, analyses, or other outputs are intended to support the customer and do not constitute legal, tax, or other advice. The customer must review system results before use and remains responsible for content, decisions, and operational steps based on them.
Reflyne aims for high platform availability. However, limitations may occur due to maintenance work, security updates, or disruptions (e.g. at third-party providers or network level).
Reflyne is entitled to further develop and modify functions to the extent this is reasonable for the customer and does not unreasonably impair essential contractual obligations.
For the term of the contract, Reflyne grants the customer a non-exclusive, non-transferable right to use the platform in accordance with the agreement.
All rights to the platform, software, trademarks, designs, and documentation remain with Reflyne or the respective rights holders.
Information on the processing of personal data can be found in our Privacy Policy. Where Reflyne processes personal data on behalf of the customer, the parties shall conclude a data processing agreement (DPA) pursuant to Art. 28 GDPR where required.
Reflyne is liable without limitation in cases of intent and gross negligence, as well as in the event of injury to life, body, or health.
In cases of slight negligence, Reflyne is liable only for breach of essential contractual obligations (cardinal obligations) and limited in amount to the damage typically foreseeable at the time of contract conclusion.
Liability for lost profits, indirect damages, and consequential damages is excluded in cases of slight negligence to the extent permitted by law.
The term depends on the booked plan (e.g. monthly or yearly). Termination and renewal rules follow the respective plan or checkout flow.
The right to terminate for cause remains unaffected.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction for all disputes arising out of or in connection with this contract is, where legally permissible, Cologne.
If any provision of these Terms is or becomes wholly or partially invalid, the validity of the remaining provisions remains unaffected.
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